Track Your Order
Thank you for choosing Veritas — your trusted partner in firearm safety technology. We appreciate your purchase and want to make sure your order reaches you securely and on time. Below is all the information you need to track your order and understand the process.
1. Order Confirmation
Once you place your order, you’ll receive a confirmation email within a few minutes.
This email includes your order number, item details, and estimated shipping time.
Please double-check that your shipping address and contact details are correct to prevent any delays.
2. Processing Time
Each Veritas product is thoroughly inspected, tested, and packaged to ensure the highest safety and quality standards.
Normal processing time is 1–3 business days before shipment.
During high-demand periods or product launches, processing may take slightly longer — but we’ll always keep you informed.
You’ll receive another email once your order has shipped.
3. Shipping & Tracking
As soon as your order ships, you’ll receive a tracking number and a link to follow your shipment online.
You can use that link anytime to check the latest status of your package.
Please allow 24–48 hours for tracking updates to appear after dispatch.
Shipping times usually range from 5–10 business days, depending on your location.
4. Tracking Status Updates
When checking your tracking link, you may see the following status updates:
- Processing: Your order is being prepared and labeled.
- Shipped: Your package has left our secure facility.
- In Transit: Your shipment is moving through courier checkpoints.
- Out for Delivery: The package is with the delivery driver and will arrive soon.
- Delivered: Your order has successfully arrived.
- Delayed: Occasionally, weather, customs, or logistics may cause minor delays. Don’t worry — we’ll assist right away if this happens.
5. Didn’t Receive Tracking Details?
First, please check your spam or promotions folder — sometimes our emails land there.
If you still can’t find your tracking information within 3 days of purchase, contact us directly.
We’ll resend your tracking email or manually provide your courier details.
6. Contact & Support
Our dedicated support team is here to help.
For any tracking or delivery inquiries, email us at support@veritassafety.com with your order number or full name.
We respond within 24 hours on business days.
If any shipping issue arises, we’ll work directly with the courier and keep you updated every step of the way.
7. Delivery Tips
Please ensure someone is available to receive the delivery at the provided address.
If you miss a delivery attempt, the courier may try again or leave a note with pickup instructions.
Inspect your package upon arrival — Veritas products are engineered with precision, but if you notice any damage or missing components, contact us immediately for a prompt resolution.
8. Thank You for Choosing Veritas
Your trust in Veritas means everything to us. By choosing our gun safety technology, you’re taking a responsible step toward secure and reliable firearm storage.
We’ll make sure your order arrives safely — so you can protect what matters most with confidence.